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Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Rhii Gree
Bought a few cars off these guys and can honestly say they're one of the loveliest people we have ever met.

My mother bought a renault clio which hasn't failed her, with lovely customer service, and a brilliant deal

My partner then bought a Toyota celica and through no ones fault the clutch started slipping, they instantly talked us through the warranty procedure and told him he was able to take the car to any garage he wanted and they would cover the costs.

A real credit to small business owners, lovely family owned garage 👏 a round of applause too you! And a big thank you 😊
They very good & very honest but We couldn't agree on a price unfortunately & with lockdown I found it difficult getting down
Bought a Volvo V40 recently and couldn't of received better service. The whole process was quick and easy, from settling my existing finance to arranging my new one. Both Jason and Connor were very professional and pleasant to deal with
Bought from there in the past, easy and straightforward.
Mark Spencer
Bought 2 cars from these guys now, Audi TT and a BMW Z4. Good quality cars, in a great condition at a good price.
Daniel Edwards
Brought a Audi A5, Condition was like new and Fantastic service!
Would highly recommend!!
Traded in my car with Jason and Connor, bought a Jaguar XF from them. An absolute pleasure to deal with from start to finish. Vehicles from Brooklands are top notch. You can tell that they care where they source their vehicles from. I wouldn\'t go anywhere else now, and look forward to buying from them again. Thanks again guys. 5 star
Gary Balshaw
Bought a car here . Very pleased with it and the service .and the owner is a very genuine fella . Top marks
John Deakin
We bought a Mazda MX5 from Brooklands Motor Co just over a week ago. It was exactly what we were looking for and although we couldnt test drive due to Covid-19, we decided to take it. We couldnt be happier, they refurbished the Alloy Wheels and painted the Brake Calipers red which look superb and even had new Number Plates made and fitted with our new Personal Registration Plate for when we collected the Car. Jason and Connor were both extremely helpful and conducted business very Professionally without any pushy sales pitch. I highly recommend Brooklands Motor Co and have already suggested to friends and family that they should make Brooklands their first point of call when looking for a new Car.
Mick Green
Brilliant service from start to finish, all MOT faults rectified before I took delivery, along with the advisories. Reverse camera replaced as well, when I found it wasn\'t working. Highly recommended if you need a new car, Thanks Jason and Connor.
Keeley Ramsbottom
We bought a Kia cee'd from Brooklands Motor Co, just under a week ago! It was just what we were looking for. Although we couldnt test drive due to Covid-19, we decided to take it. We went to collect a few days later. On our return home, we noticed the tailgate handle was broke (something we didn't notice when we looked at it) I rang Jason straight away, and he agreed he would pay for the handle to be fixed at a local garage to me. The car was booked in and fixed and as agreed Brooklands paid for the cost to put the issue right. We are made up with our new car, and it runs like a dream! A great dealership, and would certainly recommend! Thankyou Brooklands.
Terry Beattie
I recently purchased a nice ford fiesta zetec s from these guys and it's such a nice car, the staff was very helpfull. I have an issue with the two front wheels being buckled, so I went back to them and made them awear of the problem and I can honestly say that they didn't disappoint me yet again, as they're going to find me two front wheels that goes with the car to match, very helpfull staff and so understanding. THANKYOU BROOKLANDS
Raz D

Got a BMW X1 today. Quick service and friendly and I was able to drive away on same day.. I hate pushy sales people and these guys were great. They let you look at the cars in peace and they are there to help you when you need them. They check all the cars thoroughly and do pre inspections. Recommended sellers who takes pride in the cars they sell. Keep up the good work guys. Happy with my purchase and I would recommend them if your looking for decent used cars.
David Wise
First class if you need a car and very helpful
Matthew Gwatkin
I recently purchased a mk5 golf GTI from Brooklands. The guys there let me look round the car and answered any questions I had. I have only had the car a few days now but it drives beautifully and the condition is excellent compared to others I viewed. The whole process was very simple and made easy. The quality of cars there is very impressive. Many thanks to Jason and Connor.
Mr T Hare
Testimonial from :Mr T Hare

Picked up my Audi TT V6 from Jason & Connor yesterday, I traveled by train from York because the car was by far the best available online. I wasn't disappointed! Upon arrival Connor and Jason were very open and friendly, answered my questions about the car honestly and without any pushy sales pitch. The long drive back to York was a pleasure, getting a feel for this excellent car and I would thoroughly recommend anyone looking for a good quality classic to check out Brooklands.

David Lawrence
Great service from start to finish
The car was exactly what I was looking for and at the right price
Jason and Connor were both extremely helpful and knowledgeable about the vehicle (learned more from Connor than I did from main agents) would higly recommend
Mark Rogers
Bought my BMW 330ci Convertible off Brooklands just before Lockdown at the end of March.

The car itself is excellent, everything working as it should, no rattles or bangs bearing in mind this Vehicle is getting on for 20 years old!.

Excellent Customer Service backed up with a comprehensive Warranty included in the price.

Overall 10/10 highly Recommended.
Robert Duncan
Time to post. I've had my last 4 cars from Brooklands and all 4 have been spot on. Would recommend
Chris Burke
Bought a car off these a few months back, was very easy and hassle free, with a comprehensive warranty. Customer aftercare was second to none, not had a problem with the car at all. Young lad that works there slightly resembles that of Mike Brewer off wheeler dealers. Very friendly and very satisfied with my purchase
ayman foda
Exchanged my VW for a BMW. Price negotiation was extremly easy. Jason and Co helped in every aspect of the deal. Very patient and happy to help as this was my first PX . Thanks Jason and very happy with my Beamer.
dab.1 daniel
Got my perfect car from brooklands highly recommended
Mike Hodgkinson
Spoke to Jason a few weeks ago regarding car we saw on web.No hard sell .agreed prices in showroom. Paid our money. Walked out with our new car !!.
Great service. Jason and family
Hello just wanted to say what a brilliant web site this is for details on vehicles and such good photos it makes it a pleasure viewing them , I am now Retired aged 70 and was a Chauffeur/Valet many years driving all makes of Prestigious cars plus other vehicles and your site is truly great so well done my last car came from Preston and if ever need another one I shall come along to see you and so hope you do not mind me saying this
Best wishes from Barrie in Cumbria
Brian Charters
I bought a Jaguar XF recently having traded in my X Type. Unknown to me the X Type had a clutch problem which almost prejudiced the deal. After some negotiation an acceptable compromise was reached (Brooklands were to arrange a new clutch). After a few days the XF developed a gearbox issue. Jason referred me to a gearbox specialist and within 3 days the car was fixed. I was amazed that Brooklands footed the bill for this rather costly job. This type of after care is rare and I cannot thank these guys enough. I would highly recommend them and would definitely buy another car in the future . Thank you Brooklands!
Darryl Riding
We bought a car off Jason that had a issue without any hesitation Jason sent the car to a VW specialist an got it fixed. Excellent customer service would defo recommend
XTreme Gaming 69
Good range of cars
Lady P
Nice cars on forecourt. Bought a car with low mileage and great bodywork.
Garry Garside
Bought a ford Kuga from here even though it was 185 miles from my home because there prices and reviews were some of the best i have seen.I had a small issue with the car that was professionally resolved with excellent service. This company is very customer orientated and always puts the customer at ease. Overall i have had a very pleasant sales experience with Brooklands and would not hesitate to use them again in the future
VISAR Garage
Picked up a honda civic type r from Brookland today was the best 1 I had viewd travelled the length of the country looking for the right 1 and found it at Brookland. The information provided on their site was spot on about the vehicle (No lies) like other car dealers that I visited Brookland was up front about all the information on the car, it was prept right and ready to drive away. The guys on the office was spot on. Customer appreciation second to none thanks guys for a faultless buy. A+ if I'm looking for a vehicle for one of our customers I will definitely give you guy's a call 1st
Bev Prince
Excellent service, very helpful guys. Dropped by to view car yesterday, didn\'t expect to be driving it back home the same day. Really pleased with it, would highly recommend this family run garage to anyone. Will definitely be our first point of call in future years. Thankyou
G Buckley
First class car. Great company,Thank You
Dave Fletcher
Brooklands, especially Jason, you made us feel very comfortable, no pressure, very informative and patient. We had a brilliant journey home with the new Hyundai. Brilliant machine, wife well pleased and looking forward to driving it. Please keep doing what you are doing and all the best for the future. All the best Dave & Christine Fletcher.
S Gregson
Recently purchased a car from Brooklands and was very pleased with the service i received throughout,did have a small issue with my car,but this was sorted out quickly and efficiently by the Brooklands and the warranty company.....A+
It is very unusual to find a dealer that does what it says on the tin,but i say thanks to you all at Brooklands your UNIQUE !
John Pritt
I will have no problems dealing with Jason at Brooklands he is a sound person who knows what he is talking about as I have just got a mk1 Mini of him and it was as he described it and I will be dealing with him again
Recently purchased my new BMW from Brooklands and found the whole experience from start to end a pleasure,i was dealt with by a young salesman who seemed to be very knowledgeable on the car and couldnt do enough to help,old fashioned values,great service and value
Keep up the good work
Craig Whitehurst
Absolutely excellent!!! Bought my Mercedes from brooklands, top quality motor at a cracking price! Jason made the buying experience simple and hastle free, will Deffo use brooklands again and recommend to friends
Fantastic service, responded almost immediately to my enquiry and was more than helpful once I rang them up
Gary Thompson
Excellent, thank you Jason
Very good,5 Star
Excellent service and friendly car was As discribed
***** Good response
Kenneth Roughley
Five Star
Really friendly, helpful explained every thing needed to know about the vehicle
Stephen Bond
Clearly got an eye for good quality cars. I bought an 07 Focus ST from here that looks and drives like brand new. Would definitely buy from here again and recommend to others.
Tom Rawlinson
Always lots of choice good prices and no pressure
Nadine Spittle
Bought all 3 of my pervious cars from here, always very helpful and good deals on part exchange too, great customer service and would recommend to anyone looking to purchase a new car
Darren Michael
Bought a car from here last week and must say I'm very happy, took my car in as Px and got a great deal that I was happy with, customer service second to none have told friends to check here before going elsewhere to buy a new car *****
Bought a cheep run around off these guys a few years back ( a £1000 astra). Five years later was still going strong with no issues. Good honest car...
Sammy E
Fantastic company, aim to please at all times, would certainly return in future
Tony Ashton
Bought my wife's car from here.They had good small cars very easy to drive and gave us a tester before we came to final desicion and price was very good.
Ben Reed
Had no problem finding a second hand car here! Lots of cars at the right prices!
Martin James
Purchased a second hand car with no problems, the prices for buying cars here are quite cheap. They have a wide range of second hand cars in good condition at the right prices.